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Customer Care

Delivery Details

Don’t miss the post!

Last order dates for UK Christmas deliveries:

Royal Mail Standard

Tracked Delivery

17th December 2024

Royal Mail Express

Tracked Delivery

19th December 2024

UPS Courier Service

19th December 2024

Royal Mail Next

Weekday Delivery

20th December 2024

UK Delivery

UK deliveries will be made by Royal Mail or UPS.

Royal Mail Standard

Tracked Delivery

£5 (Usually delivered within 3-10 working days)

Royal Mail Express

Tracked Delivery

£7 (Delivered within 2 working days. Order by 2pm any working day for same day dispatch)

UPS Courier Service

£10 (Usually delivered within 2 working days)

Royal Mail Next

Weekday Delivery

£15 (Royal Mail Special Delivery 'guaranteed'. Order by 2pm Monday-Thursday to receive your order the next working day by 1pm. Requires signature on receipt - Excludes Bank Holidays).

Please note: Working days are Monday to Friday. If ordering on a Friday, it may be quicker to use Express Tracked Delivery rather than Next Weekday Delivery.

Collect In Store

If you live in the local area or fancy a trip to Partridge Green, you can now pick up your order directly from our shop. Simply select 'Collect In Store' as the shipping option during checkout.

International Delivery

We regret that we are unable to accept orders to any countries within the EU.

International deliveries will be made by Royal Mail, DPD or FedEx at our discretion.

Additional tax & duties levied on import may be payable on receipt. Please note, these additional charges are the responsibility of the customer, unless a duty prepaid service has been selected. Countries outside the UK are also liable for the cost of postage when making a return (see our International Returns).

Europe

£15 (Usually delivered within 6-8 working days. Andorra, Gibraltar, Vatican City, Lichtenstein, Norway and Switzerland)

United States

& Canada

Shopping from within the US & Canada, please visit here

Rest of the World

£30 (Usually delivered within 8-10 working days. Antigua, Australia, Bahamas, Bahrain, Barbados, Cayman Islands, Fiji, Hong Kong, Israel, Jamaica, Japan, Jordan, Kuwait, Malaysia, New Zealand, Saudi Arabia, Singapore, South Africa, United Arab Emirates and Virgin Islands)

For all BFPO addresses we charge standard UK delivery.